COVID-19 Update: Both of our ENCORE Thrift Stores have reopened with health/safety guidelines in place and limited donation hours. Here’s what you need to know:
  • Our shopping hours are Monday through Friday, 10 a.m. to 6 p.m., and Saturday, 9 a.m. to 5 p.m.
  • We are currently accepting donations only on Tuesdays and Fridays, 10 a.m. to 1 p.m.
  • We’re taking extra safety precautions to make donating and shopping as safe as possible for everyone. Our staff members and volunteers will be wearing face masks.

This page will be updated as any additional adjustments occur. Thank you so much for your support!

ENCORE Thrift Stores

Hope Ministries operates two thrift stores in the Des Moines area, offering reasonably priced new and used clothing, shoes, furniture, household goods and more. We also accept donations at both locations.

Revenue from our ENCORE Thrift Stores supports Hope Ministries’ programs and services. So whether you’re shopping at our stores or donating items that could be sold, you’re helping support our food, shelter and recovery services!

Our two ENCORE thrift stores are at the following locations and are open during the following business hours:

4640 Merle Hay Road
Urbandale, IA 50322
(515) 262-0876

Business hours:
Monday through Friday – 10 a.m. to 6 p.m.
Saturday – 9 a.m. to 5 p.m.
Sundays – Closed

500 E Army Post Road
Des Moines, IA 50315
(515) 777-7394

Business hours:
Monday through Friday – 10 a.m. to 6 p.m.
Saturday – 9 a.m. to 5 p.m.
Sundays – Closed

ENCORE Donations

Have something to donate? If you’d like to request a donation pickup, please email ENCORE at or drop off your items at one of our locations during business hours.

Our goal is to be good stewards of every donation. We ask that donations be clean and in good, usable condition. Here is a list of items we are not able to accept at ENCORE. Donations are accepted during business hours and are sorted, cleaned and priced according to industry standards by our staff and volunteers.

Current Most Needed Donations
  • Men’s clothing
  • Electronics
  • Furniture

Some donations make their way to one of our shelter or recovery facilities to be distributed free to our shelter guests. Other donations are distributed free of charge to those who are in need through our King’s Closet voucher program with area social service agencies and churches. Finally, others are placed for sale in our stores. In addition, some items such as cars, rare books, collectibles and antiques will be resold through various partnerships which help us to best steward your donation and maximize its impact within our ministry.

Donations of clothing and other items can be dropped off during business hours. To request a pickup, please contact us at

Interested in donating a vehicle? Just click the button below.

Donate Your Vehicle Today!

To view volunteer opportunities at either of our two Thrift Stores

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